Privacy Policy
Who we are
FRA Services Ltd ("we", "us", "our") is a fire risk assessment and fire safety consultancy operating across the UK. This policy explains what personal data we collect through this website, how we use it, and what rights you have over it.
Contact: info@fra-services.co.uk · 07951 232246
What we collect
When you submit an enquiry through our contact form, we collect the information you provide: your name, company or organisation, email address, phone number, the service you're enquiring about, and any message or property details you include. We do not collect payment or financial information through this website.
How we use it
We use the information you submit to respond to your enquiry, provide a quote, arrange site visits, and deliver the services you engage us for. Where we go on to work together, we may also keep records of assessments and correspondence as part of our professional and regulatory obligations.
Legal basis
We process enquiry data on the basis of our legitimate interest in responding to enquiries and providing our services, and, where we go on to provide services, on the basis of performing a contract with you.
Third-party services
This website uses a small number of third-party services to operate:
- Formspree — processes and delivers contact form submissions to our inbox. See Formspree's privacy policy.
- Google Fonts — delivers the typefaces used on this site; loading a page makes a request to Google's servers. See Google's privacy policy.
- rss2json.com — used to display the live fire safety news feed on this site by converting a public industry news feed for display in your browser.
See our Cookie Policy for more detail on these and any cookies involved.
Data retention
We keep enquiry and client data only for as long as necessary to deal with your enquiry, provide our services, and meet our legal and professional record-keeping obligations, after which it is securely deleted.
Your rights
Under UK data protection law, you have the right to:
- Ask what personal data we hold about you and receive a copy of it.
- Ask us to correct inaccurate data.
- Ask us to delete your data, where we're not required to keep it.
- Object to or restrict certain processing.
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your data.
To exercise any of these rights, contact us at info@fra-services.co.uk.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last revised.