Corporate Social Responsibility
Our approach
FRA Services Ltd exists to make the buildings people live and work in safer. That purpose sits at the centre of how we think about our wider responsibilities — to the people who use the buildings we assess, to the environment, and to the people we work with.
Safety & community impact
Our core service is our biggest social contribution: identifying fire safety risks before they cause harm. We take that responsibility seriously by carrying out thorough, honest assessments rather than a minimum-compliance exercise, and by writing reports that are genuinely usable by the landlords, housing providers and building managers who rely on them.
Environmental responsibility
As a consultancy, our environmental impact is mostly tied to travel and paperwork, and we try to reduce both:
- Reports and action plans are delivered digitally as standard, reducing printing and postage.
- Site visits across a portfolio are scheduled and route-planned together where possible, to reduce unnecessary travel.
- Where a client's own systems allow it, we work within their digital compliance platforms rather than duplicating paper records.
Ethical business practices
We aim to deal fairly and transparently with clients, subcontractors and suppliers — clear scopes of work, fair payment terms, and straightforward pricing with no hidden costs. Our approach to fair treatment of people is set out further in our Diversity & Inclusion Policy and Anti-Slavery Statement.
People
We invest in keeping our own knowledge current, including ongoing professional development and industry membership, so that the advice we give reflects current legislation and best practice rather than out-of-date guidance.
Community engagement
We share fire safety guidance and regulatory updates publicly through our news page, so that landlords and building managers — not just our direct clients — have easier access to current information.
Review
This statement is reviewed periodically to make sure it reflects how the business actually operates.